Consultant Resources

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Benefits

BVOH offers our consultants medical, dental, and vision coverage as well as an array of other wellness and financial health benefits.

You can view a full list of our benefits by clicking the link below:

https://www.bvohexternalbenefits.com/health

You can begin enrolling in benefits after you have signed your offer letter and completed the onboarding process.

Click the link HERE to be directed to our benefits and onboarding software, Ease Central.

BVOH-sponsored medical, dental, and vision benefits start on the 1st day of the month following your start date.

For example, if your first day on assignment was January 25th, your benefits would be active February 1st, etc.

BVOH employees have 30 days from their start date to make their benefit selections.

Yes, if you experience any qualifying-life event, please let our Human Resources department know as soon as possible so we can open enrollment benefit selections for you.

[email protected]

Qualifying Life Events (QLE) include, but are not limited to, the following:

    1. Address Change
    2. Annulment
    3. Becoming a Lawfully Present Resident
    4. Becoming a U.S. Citizen
    5. Becoming a U.S. National
    6. Giving Birth
    7. Change in Cost of Coverage
    8. Cobra or State Continuation
    9. Commencement of Military Leave
    10. Death in the Family
    11. Divorce
    12. Employment Status Change
    13. Family and Medical Leave (FMLA)
    14. Gain Custody of a Dependent
    15. Gain Dependent Eligibility Status
    16. Gain Eligibility to Medicare/Medicaid
    17. Legal Separation
    18. Lose Eligibility to Medicare/Medicaid
    19. Loss of Other Coverage
    20. Marriage
    21. Return from Military Leave

If you are unsure if you have experienced a QLE, please send an email with more information to our benefits consultant at Newfront Insurance, Sabrina Louie. 

Email: [email protected]    
Phone: (415) 878 3711

BVOH contributes $415.00 towards your monthly medical premium.

BVOH’s employer contribution of $415.00 per month is only for BVOH-partnered programs (Anthem PPO & Kaiser HMO Plans).

BVOH’s Kaiser’s HMO plans are offered only in California.

For medical coverage outside of California, BVOH recommends one of Anthem’s PPO plans.

You will receive a welcome packet from our carriers within 2-3 weeks of your benefits start date. This packet will include your ID cards, ID Number, and other information you will need to access to your benefits.

If you require emergency access to your benefits before the paperwork arrives, please reach out to our benefits consultant at Newfront Insurance, Sabrina Louie. 

Email: [email protected]   

Phone: (415) 878 3711

Sick Time

In order to help prevent loss of earnings that may be caused by accident, illness, or other emergencies, the company has established paid sick leave.

This sick leave policy applies to:

All hourly W2 employees

Sick leave may be taken for:

(a) Diagnosis, care, or treatment of an existing health condition of, or preventative care for, an employee or an employee’s family member.
(b) Leave pursuant to the Company’s leave of absence policy for victims of domestic violence, sexual assault, or stalking.

If the need for sick leave is foreseeable, the employee must provide reasonable advance notification before taking sick leave. If the need for sick leave is unforeseeable, the employee shall provide notice to the onsite manager at your client and your BVOH contact of the need for leave as soon as practicable.

While accrued sick leave carries over to the following year of employment, there is a maximum cap on sick leave accrual based on worksite location including, but not limited to: city, county, and/or state.

Please reach out to Human Resources at [email protected] if you are unsure of your state’s sick leave accrual cap or policies.

Accrual stops once this limit is reached, and accrual does not re-commence until sick leave is used to bring the total accrual below the cap.

Please send an email to your onsite manager and copy our HR department.  

[email protected]

Our payroll team will enter the sick for you into our timekeeping software, ADP.

Employees may begin using accrued sick leave after your 90th day of employment.

Employees are paid at their regular, hourly rate.

You can view your accrued sick leave on your paystubs or on our payroll software, ADP.

BVOH employees are not paid for any unused sick leave upon separation from BVOH.

Your sick leave balance will remain for one calendar year from the date of separation.

Any unused sick leave will be reinstated in full upon rehire, if hired within one year from the date of separation.

Timecard Instructions (Employees)

Log into SpringAhead. (Company field is “BVOH”). You should have received a registration email from SpringAhead, if not please contact [email protected]

Click on “Time”.

The default view is to see the entire month, you can change the list view to see the full current week, or Day view to see the current day.  These links are in the top right corner of the page.

The following instructions are for entering a single day, entering the entire week is almost identical with the exception of having to do multiple days.

Click on the “+ Add”.

Enter the number of hours in the “Hours” field or enter your “Time In” and “Time out”.  If you enter exact times, you’ll also need to add in how long of a “Break” you took in that time (if you took a break). 

Click “Save” once the entry is complete.  Enter any additional time entries for the day or week using the same steps.

Once you are finished with the time entries, click on the white box below “Summary” to select all of the entries and click the “Submit All” button at the bottom of the page.

SpringAhead also has a tutorial.

Log into SpringAhead. (Company field is “BVOH”).

Click on “Time”.

The default view is to see the entire month, you can change to the List view to see the full current week, or Day view to see the current day.  These links are in the top right corner of the page.

The following instructions are for entering a single day, entering the entire week is almost identical with the exception of having to do multiple days.

Click on the “+ Add” button.

You must enter your “Time in” and “Time out”, you can not enter only hours.  In order to stay in compliance with California law, your first block of time (in the morning) must not exceed 5 hours.  Your second block of time can not start until 30 minutes has passed since the end of the first block.  For example, you can enter your first block of time as in at 8:00am and out at 1:00pm, this is a 5 hour block and you should not work your first block longer than that.  Staying in this example, you should not start your second block until 1:30pm – by then, at least 30 minutes has passed since the end of the first block.

Click “Save” once the entry is complete.  Enter any additional time entries for the day or week using the same steps.

Once you are finished with the time entries, lick on the white box below “Summary” to select all of the entries and click the “Submit All” button at the bottom of the page.

SpringAhead also has a step-by-step guide.

Log into SpringAhead. (Company field is “BVOH”).

Click on “Time”.

The default view is to see the entire month, you can change to List view to see the full current week, or Day view to see the current day. These links are in the top right corner of the page.

The following instructions are for entering a single day, entering the entire week is almost identical with the exception of having to do multiple days.

Click on the “+ Add” button.

Enter the number of hours in the “Hours” field or enter your “Time in” and “Time out”.  If you enter exact times, you’ll also need to add in how long of a “Break” you took in that time (if you took a break). 

Click “Save” once the entry is complete.  Enter any additional time entries for the day or week using the same steps.

Once you are finished with the time entries, lick on the white box below “Summary” to select all of the entries and click the “Submit All” button at the bottom of the page.

SpringAhead also has a tutorial.

You can enter your timecard in BVOH’s payroll software: SpringAhead

BVOH employee timecards are due each week by Monday, 5:00 PM (PT) for the previous week’s worked hours.

Your manager on assignment will review and approve your timecard each week no later than Tuesday following the previous week.

Please reach out to our Human Resources department at [email protected]

Employee timecards are locked from further edits once they have A) been approved by their manager or B) after 5:00 PM on Tuesdays.

If you need assistance with any timecard edits after it’s been locked, please reach out to our Human Resources department at [email protected] 

After you submit your timecard, your manager will receive an automated email notification from SpringAhead within the next few minutes notifying them of the pending timecard.

Managers have until 4:00 PM each Tuesday to review and approve timecards.

Timecards Instructions (Hiring Managers)

You should have received an email about your employee’s submitted timecard.  Click on the link in that email or log directly into SpringAhead. (Company field is “BVOH”).

You will be taken directly to your employee’s timecard. 

To approve, click the white box in the top left corner of the webpage to select all time entries.  The default setting is Approve, click the green “Submit” button to approve the timecard. 

SpringAhead has a more detailed walkthrough here.

First, check your email (including spam & junk folders). You should have received an auto-generated welcome email from our payroll software, SpringAhead.

This email should include your login links.

If you did not receive the email or are experiencing other SpringAhead Registration issues, please contact HR at [email protected]

Payroll

BVOH payroll is processed on a weekly basis and BVOH employees are paid every Friday.

If a pay day falls on a holiday, paychecks will be distributed on the preceding workday.

BVOH processes payroll in arrears. Your first paycheck will be issued the 2nd Friday after your start date.

For example, if you start on Monday, February 1st, your first paycheck will be sent to you on Friday, February 12th for the pay period of February 1st – February 7th.

BVOH employees are paid weekly via direct deposit or mailed check.

If you are unsure of your selected payment method, please reach out to Human Resources at [email protected].

If you initially signed up for mailed payments but now wish to enroll in Direct Deposit, please reach out to Human Resources for a direct deposit authorization form.

BVOH temporary employees are ineligible for holiday benefits.

You can find all of your pay stubs from BVOH in our payroll software, ADP.

Click on Myself > Pay > and Pay Statements

You can find your W2 in BVOH’s payroll software ADP by clicking on Myself > Pay > and Tax Withholdings.

You can fill out a new W4 anytime by logging into ADP and updating your Tax & Information profile under Settings.

Alternatively, you can reach out to Human Resources for a new W4 Form at [email protected].

Please reach out to Human Resources for a Direct Deposit Form.

NOTE: Payroll will also need a copy of your banking institution’s voided check or direct deposit form to complete set-up.

Please reach out to Human Resources for a Direct Deposit Form.

NOTE: Payroll will also need a copy of your new banking institution’s voided check or direct deposit form to complete set-up.

If there are any errors on your paycheck, reach out to our Human Resources department right away at [email protected] or call our main office at 415.738.0900.

For any questions related to payroll, reach out to our Human Resources department right away at [email protected] or call our main office at 415.738.0900.

Onboarding

Please reach out to our Human Resources department right away at [email protected] or 415.738.0900.

BVOH ask for a voided check when setting up employees for direct deposit because it provides our payroll team all the information they need to deposit money into the proper account.

By providing our payroll team with a copy of your bank’s voided check and/or direct deposit form, it helps ensure there are no errors and your paycheck gets deposited into the correct account.

Employees must provide documentation to show their identity and authorization to work.

Employees can provide one document from List A or one document from both List B and List C.

You can click the link HERE for more information.

Once you’ve finished your onboarding paperwork, you’ll receive a confirmation email within 1-2 business days from Human Resources.

Please continue to stay in contact with your BVOH Recruiter for any first-day instructions relayed from the client.

The name on your onboarding paperwork must match the name listed on your supporting documents from List A or List B & C of the Form I-9.

You can click the link HERE for more information on which documents fall under List A, B, and C.

Human Resources

Please send all employment verification requests to [email protected]

Your employee handbook is available for download for 30 days after you complete the onboarding process.

If you did not download a copy of the handbook before the link expired, please reach out to Human Resources to provide another copy to you directly.

As your employer, we are required to withhold the correct amount from your paycheck to ensure compliance with state tax laws.

To avoid any problems or inaccuracies with your pay and to ensure complete compliance with state laws, employees are required to notify our Human Resources department right away of any changes in address (temporary and/or permanent).

Please notify our Human Resources department by emailing [email protected] or calling our main office at 415.738.0900.

All non-exempt employees who work more than 5 hours in a day are entitled an unpaid 30-minute(minimum) meal break.

Employees can waive that meal break if they do not work more than 6 hours in the day.

Non-exempt employees who work more than 10 hours in a day are entitled to a second unpaid 30-minute (minimum) meal break.

Rest breaks under CA law are required for all non-exempt employees who work 3 ½ or more hours in a day.

Employees are to be provided with a 10 minute break (paid) for each 4 hours worked in a day.

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