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Consultant Resources

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Benefits

BVOH offers our consultants medical, dental, and vision coverage as well as an array of other wellness and financial health benefits.

You can view a full list of our benefits by clicking the link below:

https://www.bvohexternalbenefits.com/health

You can begin enrolling in benefits after you have signed your offer letter and completed the onboarding process.

Click the link HERE to be directed to our benefits and onboarding software, Ease Central.

BVOH-sponsored medical, dental, and vision benefits start on the 1st day of the month following your start date.

For example, if your first day on assignment was January 25th, your benefits would be active February 1st, etc.

BVOH employees have 30 days from their start date to make their benefit selections.

Yes, if you experience any qualifying-life event, please let our Human Resources department know as soon as possible so we can open enrollment benefit selections for you.

[email protected]

Qualifying Life Events (QLE) include, but are not limited to, the following:

    1. Address Change
    2. Annulment
    3. Becoming a Lawfully Present Resident
    4. Becoming a U.S. Citizen
    5. Becoming a U.S. National
    6. Giving Birth
    7. Change in Cost of Coverage
    8. Cobra or State Continuation
    9. Commencement of Military Leave
    10. Death in the Family
    11. Divorce
    12. Employment Status Change
    13. Family and Medical Leave (FMLA)
    14. Gain Custody of a Dependent
    15. Gain Dependent Eligibility Status
    16. Gain Eligibility to Medicare/Medicaid
    17. Legal Separation
    18. Lose Eligibility to Medicare/Medicaid
    19. Loss of Other Coverage
    20. Marriage
    21. Return from Military Leave

If you are unsure if you have experienced a QLE, please send an email with more information to our benefits consultant at Newfront Insurance, Sabrina Louie. 

Email: [email protected]   
Phone: (415) 878 3711

BVOH contributes $415.00 towards your monthly medical premium.

BVOH’s employer contribution of $415.00 per month is only for BVOH-partnered programs (Anthem PPO & Kaiser HMO Plans).

BVOH’s Kaiser’s HMO plans are offered only in California.

For medical coverage outside of California, BVOH recommends one of Anthem’s PPO plans.

You will receive a welcome packet from our carriers within 2-3 weeks of your benefits start date. This packet will include your ID cards, ID Number, and other information you will need to access to your benefits.

If you require emergency access to your benefits before the paperwork arrives, please reach out to our benefits consultant at Newfront Insurance, Sabrina Louie. 

Email: [email protected]   

Phone: (415) 878 3711

You should receive a registration email from our commuter benefits provider, Go Navia.

More info can be found HERE.

If you did not receive the registration email or the registration link has expired, please reach out to Navia Client services.

425.452.3490., Monday through Friday, 7:00 AM – 5:00 PM (PT)

Sick Time

In order to help prevent loss of earnings that may be caused by accident, illness, or other emergencies, the company has established paid sick leave.

This sick leave policy applies to:

All hourly W2 employees

Sick leave may be taken for:

(a) Diagnosis, care, or treatment of an existing health condition of, or preventative care for, an employee or an employee’s family member.
(b) Leave pursuant to the Company’s leave of absence policy for victims of domestic violence, sexual assault, or stalking.

If the need for sick leave is foreseeable, the employee must provide reasonable advance notification before taking sick leave. If the need for sick leave is unforeseeable, the employee shall provide notice to the onsite manager at your client and your BVOH contact of the need for leave as soon as practicable.

While accrued sick leave carries over to the following year of employment, there is a maximum cap on sick leave accrual based on worksite location including, but not limited to: city, county, and/or state.

Please reach out to Human Resources at [email protected] if you are unsure of your state’s sick leave accrual cap or policies.

Accrual stops once this limit is reached, and accrual does not re-commence until sick leave is used to bring the total accrual below the cap.

Please send an email to your onsite manager and copy our HR department.  

[email protected]

Our payroll team will enter the sick for you into our timekeeping software, ADP.

Employees may begin using accrued sick leave after your 90th day of employment.

Employees are paid at their regular, hourly rate.

You can view your accrued sick leave on your paystubs or on our payroll software, ADP.

BVOH employees are not paid for any unused sick leave upon separation from BVOH.

Your sick leave balance will remain for one calendar year from the date of separation.

Any unused sick leave will be reinstated in full upon rehire, if hired within one year from the date of separation.

Timecard Instructions (Employees)

Log into ADP  

If you have not registered for ADP, please contact our Human Resources department at [email protected].

Click on “Myself > Time & Attendance > My Timecard”

Click on the “In – Out” box for the days you wish to add your time

Enter your hours worked into your timecard

To enter 8:00 AM, you can type 8a.
To enter 5:00 PM, you can type 5p.
NOTE: If you do not add AM or PM, the time will be automatically converted to AM. This will lead to errors in your timecards.

You do not need to enter any ‘Pay Codes’.

Once your timesheet is completed and saved, it will be sent to your supervisor/timecard approver.

You are done!

Log into ADP  

If you have not registered for ADP, please contact our Human Resources department at [email protected].

Click on “Myself > Time & Attendance > My Timecard”

Click on the “In – Out” box for the days you wish to add your time

Enter your hours worked into your timecard

To enter 8:00 AM, you can type 8a.
To enter 5:00 PM, you can type 5p.
NOTE: If you do not add AM or PM, the time will be automatically converted to AM. This will lead to errors in your timecards.

You do not need to enter any ‘Pay Codes’.

Leave a break in your timecard to note your lunch break.

Click the row icon to the left to add a blank row
Enter your lunch break

Once your hours are entered appropriate, you can click “Save”

Once your timesheet is completed and saved, it will be sent to your supervisor/timecard approver.

You are done!

You can enter your timecard in BVOH’s payroll software, ADP.

Link HERE

BVOH employee timecards are due each week by Monday, 5:00 PM (PT).

Your manager on assignment will review and approve your timecard each week on Tuesdays.

Please reach out to our Human Resources department at [email protected] or you can call our office at 415.738.0900.

Employee timecards are locked from further edits once they’ve A) been approved by their manager, or b) after 5:00 PM on Tuesdays.

If you need assistance with any timecard edits after it’s been locked, please reach out to our Human Resources department at [email protected] or 415.738.0900.

After you submit your timecard, your manager will receive an automated email notification from ADP within 24 hours, notifying them of the pending timecard.

Managers have until 4:00 PM each Tuesday to review and approve timecards.

Timecards Instructions (Hiring Managers)

Log into ADP

If you have not registered for ADP, please contact our Human Resources department at [email protected]

At the homepage click, “My Team”

Click on ‘Time and Attendance”

Click on “Individual Timecard”

This will direct you to your employee timecards

Approval process:

Approve row by row or…

Click on the “Approve” box on the left side of the timecard

Approve the whole timecard

Click “Approve Timecard” in the right corner

First, check your email (including spam & junk folders). You should have received an auto-generated welcome email from our payroll software, ADP.

This email should include your Registration code and Associate ID.

If you did not receive the email or are experiencing other ADP Registration issues, please contact HR at [email protected] or call 415.738.3591 for assistance.

Payroll

BVOH payroll is processed on a weekly basis and BVOH employees are paid every Friday.

If a pay day falls on a holiday, paychecks will be distributed on the preceding workday.

BVOH processes payroll in arrears. Your first paycheck will be issued the 2nd Friday after your start date.

For example, if you start on Monday, February 1st, your first paycheck will be sent to you on Friday, February 12th for the pay period of February 1st – February 7th.

BVOH employees are paid weekly via direct deposit or mailed check.

If you are unsure of your selected payment method, please reach out to Human Resources at [email protected].

If you initially signed up for mailed payments but now wish to enroll in Direct Deposit, please reach out to Human Resources for a direct deposit authorization form.

BVOH temporary employees are ineligible for holiday benefits.

You can find all of your pay stubs from BVOH in our payroll software, ADP.

Click on Myself > Pay > and Pay Statements

You can find your W2 in BVOH’s payroll software ADP by clicking on Myself > Pay > and Tax Withholdings.

You can fill out a new W4 anytime by logging into ADP and updating your Tax & Information profile under Settings.

Alternatively, you can reach out to Human Resources for a new W4 Form at [email protected].

Please reach out to Human Resources for a Direct Deposit Form.

NOTE: Payroll will also need a copy of your banking institution’s voided check or direct deposit form to complete set-up.

Please reach out to Human Resources for a Direct Deposit Form.

NOTE: Payroll will also need a copy of your new banking institution’s voided check or direct deposit form to complete set-up.

If there are any errors on your paycheck, reach out to our Human Resources department right away at [email protected] or call our main office at 415.738.0900.

For any questions related to payroll, reach out to our Human Resources department right away at [email protected] or call our main office at 415.738.0900.

Onboarding

Please reach out to our Human Resources department right away at [email protected] or 415.738.0900.

BVOH ask for a voided check when setting up employees for direct deposit because it provides our payroll team all the information they need to deposit money into the proper account.

By providing our payroll team with a copy of your bank’s voided check and/or direct deposit form, it helps ensure there are no errors and your paycheck gets deposited into the correct account.

Employees must provide documentation to show their identity and authorization to work.

Employees can provide one document from List A or one document from both List B and List C.

You can click the link HERE for more information.

Once you’ve finished your onboarding paperwork, you’ll receive a confirmation email within 1-2 business days from Human Resources.

Please continue to stay in contact with your BVOH Recruiter for any first-day instructions relayed from the client.

The name on your onboarding paperwork must match the name listed on your supporting documents from List A or List B & C of the Form I-9.

You can click the link HERE for more information on which documents fall under List A, B, and C.

Human Resources

Please send all employment verification requests to [email protected]

Your employee handbook is available for download for 30 days after you complete the onboarding process.

If you did not download a copy of the handbook before the link expired, please reach out to Human Resources to provide another copy to you directly.

As your employer, we are required to withhold the correct amount from your paycheck to ensure compliance with state tax laws.

To avoid any problems or inaccuracies with your pay and to ensure complete compliance with state laws, employees are required to notify our Human Resources department right away of any changes in address (temporary and/or permanent).

Please notify our Human Resources department by emailing [email protected] or calling our main office at 415.738.0900.

All non-exempt employees who work more than 5 hours in a day are entitled an unpaid 30-minute(minimum) meal break.

Employees can waive that meal break if they do not work more than 6 hours in the day.

Non-exempt employees who work more than 10 hours in a day are entitled to a second unpaid 30-minute (minimum) meal break.

Rest breaks under CA law are required for all non-exempt employees who work 3 ½ or more hours in a day.

Employees are to be provided with a 10 minute break (paid) for each 4 hours worked in a day.

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